Quickblog's general support hours are Monday to Friday, 9:00pm to 5:30pm GMT/BST. During this time, we can generally provide feedback on any support queries.
If you're experiencing issues, please send a ticket to help@quickblog.co with "Help" in the subject line. Please send as much information as possible, including which links you're experiencing problems with, any error messages and screenshots/videos if possible. Also, please enable Secure Remote Access in your account and send the 4-digit PIN so we can investigate directly. Click this link to see how to do this.
Quickblog has a Forever Free account, so you can store multiple blog posts
There're no long contracts with Quickblog. You pay monthly and can cancel anytime without any penalties.
You cannot exceed your plan limits with the Forever Free account. If you are on a paid Premium plan, you have unlimited everything, bar sub-accounts! If you need sub-accounts for client/multi-site management, you can easily upgrade to an Agency account.
Yes you can, with Quickblog! Simply go to your Profile Settings -> My Plan -> Change Plan and select the plan you want to switch to.
With Quickblog's Forever Free account, you can store multiple blog posts. You won't have access to sub-accounts, scheduling, blog search bar, imports or the Shopify integration, so if you want all of these features, you will need to upgrade to a Premium or Agency account.
You can pay for Quickblog with all major forms of digital payment, Credit & Debit cards (Visa, MasterCard, American Express, etc).
No. With Quickblog, we want our customers to realise its potential quickly, and so you don't need to enter your credit card details to get up and running. Your account and blog posts can be set up in minutes!
Not at all. You'll be able to set up everything yourself in Quickblog, given your aptitude with your website. If required, reach out to us via email or Live Chat and we'll help out where we can!
There are no overage fees with Quickblog. You will enjoy unlimited posts on a Forever Free account however you will have more features with a Premium or Agency account!
All of Quickblog's paid plans are monthly subscriptions, with special discounts for those that choose to pay annually in advance.
Yes. Quickblog takes data privacy and security issues very seriously and we are very candid about our policies. Please view the following for more information:
- Privacy, Cookies & Data Protection Rights (DPR): https://www.quickblog.co/privacy
With a monthly or annual subscription plan, you can cancel your account anytime without penalty and you could be due a refund if you cancel within 28 days for an annual plan or within 14 days for a monthly plan. To cancel your account subscription, please go to Settings > Profile Settings > My Plan > Change Plan, select the Forever Free plan and Update. This will downgrade you to the Free plan and no more payments will be taken from your card.
Please reach out to us at help@quickblog.co for any queries!